Support

Signing in

Accounts are set up by the brand you work with, or by the owner of your dealer business. There is no sign-up in the app, so if you need an account, ask whoever manages your dealer business.

If you forget your password, ask the owner of your dealer business to set a new one. Owners can ask their brand's LeadHanger administrator, or email us. Once you are signed in, you can change your password at any time from the Account tab.

Notifications

The app notifies you when a new lead reaches your location. If notifications stop arriving, check that they are allowed for LeadHanger in your phone's settings, then sign out and sign back in. Signing in registers your phone for notifications again.

Deleting your account

Accounts are deleted on request, not from inside the app. Follow the steps at leadhanger.com/delete-account. You can do this even if you no longer have the app or cannot sign in. What is deleted, and when, is set out in the Privacy Policy at leadhanger.com/privacy.

Text messages about a request

If you received a text about a quote or appointment request, reply HELP for help or STOP to stop the messages. The full terms are on the SMS Terms page at leadhanger.com/sms-terms.

For brand teams

Use the same address for anything about the dashboard, lead routing or your dealer accounts.